Privacy Policy

1. Introduction

This Privacy Policy explains how Tellit AI ("we", "our", or "us") collects, uses, shares, and protects your information when you use our Chrome Extension Plugin ("the Plugin"). We are committed to protecting your privacy and ensuring you have a positive experience when using our services.

2. Information We Collect

We collect and use the following types of information to provide and improve our service:

• Usage Data: Information on how you interact with the Plugin, including features used and frequency of use.
• Device Information: Browser type and version, operating system, and other technical details about the device you use to access the Plugin.
• Log Data: IP address, access times, error logs, and other standard data collected by web browsers.
• User Preferences: Any customizations or settings you apply within the Plugin.
• Prompt Data: The prompts you access or create using our library, but not the responses generated by LLMs.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining the Plugin's functionality
• Improving and personalizing user experience
• Analyzing usage patterns to enhance our service
• Detecting, preventing, and addressing technical issues
• Communicating with you about updates, new features, or support requests
• Complying with legal obligations

4. Data Retention and Deletion

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your data by contacting us at privacy@tellitai.com. We will process your request within 30 days, unless we are required to retain the data for legal reasons.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Third-Party Services and Data Sharing

Our Plugin interacts with ChatGPT and other LLMs. We do not share your personal information with these services beyond what is necessary for the Plugin to function. Please review their respective privacy policies for information on how they handle your data:

• OpenAI (ChatGPT) Privacy Policy

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and obtain a copy of your data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Plugin is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. We implement appropriate safeguards to protect your information when transferred internationally.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@tellitai.com